Donna joins us from Willis where she worked for 9 years as a Technical Manager progressing to Claims Advocate. She has handled a wide spectrum of claims over the years including commodities of tobacco, retail, plant & machinery, mobile phones, temperature controlled goods and pharmaceuticals.
Prior to Willis Donna gained considerable experience in both the shipping and insurance industries having spent 10 years, within management level and 8 years at a senior level handling direct marine carrier claims on behalf of two of the largest ranked global container operators in the world. Her specialist areas included:- on site casualty assistance, risk management / prevention, ship owner liability issues, service contract wording reviews, commercial guidance to the group (and its network of worldwide agents) and of course all areas of claims handling from initial notice through to final settlement / recovery.
Donna brings to Pequod over 27 years experience in marine cargo claims handling.
Tel: +44 (0) 1449 700 673